Adjusted workflow cancellations

News

The workflow around cancellations has changed. Read below what this means for you.

In order to keep the orderpipeline clean and the order system working, we will cancel orderlines where the Estimated Delivery Date (EDD) is more than X days in the past. The default setting for ‘X’ is 60 days in the past. Please make sure that the EDD is always up-to-date, through EDI or SCP.

Are you experiencing difficulties in this? Please contact your SCE specialist or the Supplier Service.