Login issues supplier portal

Having trouble logging in to the Supplier Portal? Use the solutions below to gain access to your account.

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Login issues supplier portal

Logging into the supplier portal

You can log into the supplier portal with this link.

Cookies and/or cache

You may still be logged in to another bol account in your browser, such as a partner or customer account. First, try opening the Supplier Portal in an incognito or private window.

Does it work there? Clear your browser’s cookies and cache and try again in a regular window.

Log out of your other bol accounts

If you see a message that your account is not recognized, log out of your other bol accounts first and then try logging in again.

This link will log you out of all your bol accounts.

Step-by-step guide

If the above does not work, please follow the steps outlined below

1. Log out of all accounts

Go to: https://login.bol.com/login?client_id=gatekeeper

2. Go to the password forgotten page

Go to: https://login.bol.com/password_forgotten

3. Enter your email address and click 'Submit'

 

4. Open the email

Use the most recent email ‘reset your password for your bol account and click the ‘New password’ link in that email.

5. Enter a strong password and click 'Submit'

 

6. Click on 'Doorgaan als leverancier'

7. Logged in

You are now logged in.

8. Error message

If an error message appears, use this link to try logging in again.

Contact Supplier Management

If the above solutions did not resolve the login issue, please contact suppliermanagement@bol.com and include the following information:

  • the email address you’re using to log in
  • the time of your most recent login attempt
  • the IP address you’re logging in from
  • a screenshot of the error message page, with the URL visible