During the onboarding process, an account is created in the Supply Chain portal for all contacts who have the order role. If a new account is needed, it must be requested through the Supplier Service.

Request for a new Supply Chain portal account

The request for a new Supply Chain portal account can be made via email. Send an email to suppliermanagement@bol.com with the following information:

• Supplier ID or company name
• Email address where the account should be created
• Name of the person or department, for example Jan Jansen or Logistics Department
• Purpose of the account (supplier or carrier)

This process is the same for both a supplier account and a carrier account.

Account activation

After the account is created, an email will be sent from no_reply@supplierportal.bol.com. This email will contain an activation link that can be used to activate the account.