When should you add a closing day?

Closing days indicate the dates on which you cannot deliver to bol. New orders can still be placed on these days, but a closing day cannot be selected as the delivery date.

Example situation

Suppose your warehouse has maintenance on 13 and 14 February. This will mean that you can still deliver on the 13th, because this shipment will be prepared in your warehouse on the 12th. However, you won’t be able to deliver on 14 and 15 February because your warehouse won’t be able to prepare the shipments. You therefore add 14 and 15 February as closing days in the Supplier Portal.

Your buyer or Supply Chain Specialist can still place orders with you on these closing days. In this example, 16 February is the earliest possible delivery date for these orders.

Conditions

To add closing days:

• Your Supplier Portal account must have admin rights
• The closing days must be 7 days in the future

If you do not have admin rights, you can find more information on how to request them here.

Deleting closing days

You can also remove a closing day. Here, the only condition is that your account must have admin rights.