Invoicing

Bol places orders based on the most recently uploaded offerfeed. The price known in our system at the time of placing the order is leading for bol.

An invoice submitted (both EDI and SCP) fails when the order price (based on the offerfeed) and invoice price do not match. After a manual check, this invoice is claimed through a Self Billing Credit Note. This can be objected via our objection form within a maximum of 15 days, which will be processed by team Supplier Invoice matching.

Objections based on price differences between order price and invoice price where the offerfeed is leading will be rejected and the Self Billing Credit Note will stand.

Performance

Both the OTIF and OCL score are based on the information that is provided in the offerfeed.

You can look into different ways to provide bol with the offerfeed based on the frequency of uploading an up to date offerfeed is needed.

OTIF

For the On Time In Full (OTIF) the articles that are ordered need to be delivered on the Requested Delivery Date (RDD). The RDD is based on the combination of the information you provide in the offerfeed through the column Max delivery time and the delivery days you can provide through the supplier portal.

Make sure the information in the Max delivery time column is accurate as the RDD is based on this information. If you notice that your OTIF is nog at 95% or above, consider adjusting the Max delivery time to a realistic time frame.v

OCL

The Order Cancelation Level (OCL) is also based on the information in the offerfeed. Orders are based on the availability and stock levels you as supplier provide. To ensure a good OCL make sure that the offerfeed is up to date and has the correct stock levels.