After you choose “Remove shipment” two things happen, a text edit window opens and the “removal reason” becomes a dropdown menu.
The removal reasons are:
- 101 – items not on stock
- 201 – Requested by bol.com
- 301 – Other
Select the option that best fits the reason for deletion.
You can make notes in the text box, these are not actively read out by bol.com. If you would like to be contacted about a shipment please contact your contacts or Supplier Service.
If you confirm that the shipment can be removed a pop up will appear:
You are about to remove this shipment
Don’t arrive at the warehouse with the removed shipment as this will result in a red card. Please update the delivery date in the order and confirm to create a new shipment if needed after removing the shipment.
Are you sure you want to remove the shipment?
After confirming that the shipment has been deleted, a new status box appears in the shipment
After the shipment is deleted, the shipment remains in your overview. However, all orders and products are released, so you can immediately create a new shipment based on the placed order.
The packlist number cannot be reused, for any new shipment a new unique packlist number must be provided.