Preparing shipment

To create a shipment correctly, items must still meet certain conditions. Do you not have these? Then we won't be able to process the items properly and are forced to return them.

Different delivery conditions apply for delivery to You can find these here.

To make unloading and processing in our warehouses even smoother, we also ask if you can deliver items under certain conditions. The conditions we apply are listed below.

1. Barcode articles

If two Items are not completely identical (for example, different size, dimension or color), the Items should have different barcodes.

There should be a maximum of one visible barcode on each individual Item. All other barcodes (except serial number barcodes) must be completely covered with a blank sticker. Covering the barcode with a marker is insufficient.

For humans, the barcode must be readable. That is, the numeric value of the barcode should be printed below the barcode

2. Boxes

If Items are delivered in a Box, no EAN barcodes may be visible on the Box. Only the individual Sales Units in the Box have an EAN barcode. This is to avoid the Box being seen as a Sales Unit and the wrong barcode being scanned during the receiving process. Therefore, remove all EAN barcodes on the Box or cover them with opaque tape or a blank sticker. Covering the barcode with a marker is insufficient

3. Multipacks

When a Sales Unit consists of several identical Items, these Items must be packaged together so that they cannot become loose and be sold as single items. There must be a visible EAN on the Box or outer packaging that does not match the EAN of the single Item. There must also be a sticker on the package that clearly states that it is a set. This can be done by using one of the following texts “Do not separate”, “Do not unpack” or “Sold as single unit”. This makes it clear in the Fulfilment Center that it is a set and the Item will not be unpacked further.

4. Fragile items

Breakable Items (such as crockery, glassware, lighting, decorations, etc.) and fragile Items (such as liquids think detergent, soap, etc.) should be packed in such a way as to minimize the chance of damage.

Fragile Items:

5. Different sizes of items

When delivering an Article in different sizes, the Articles should be packed together by size as much as possible

6. Clothing, fabric and textiles

Clothing, fabric and textiles can be damaged by dust or moisture. These Items must be packaged in such a way that they are not damaged during the handling process. Make sure the Articles are in a sealed polybag or box.

The following should be taken into account:

  1. The barcode must be on the polybag or box so that the barcode can be scanned without having to open the protective packaging
  2. Besides the polybag or box, the Article must have a Hangtag with the same barcode on it as on the polybag or box.
  3. The Article must not contain a clothes hanger.
  4. The Article must not contain any parts that stick out of the polybag, therefore the hangtag must not stick out of the polybag.
  5. There must be no price on the Article, polybag or hangtag.
  6. When delivering an Article in different sizes, the Articles must be packed together by size as much as possible.
  7. Shoes must be delivered in their original packaging.

7. Sharp objects

  • All sharp edges and pointed ends must be covered and must not protrude.
  • The Article must be packaged in such a way that it can be processed safely.

8. Hazardous substances

If the supplier delivers Articles to which must be stored by or a third party designated by by means of additional facilities required on the basis of laws and regulations, the supplier must inform of this in advance and provide the necessary forms. only accepts Articles containing hazardous materials as listed in ADR hazard classes 2.1, 2.2, 3 and 4.1.

9. Perishable items

Each Perishable Item must have an expiration date on the outside of the protective packaging.
Items must have a shelf life of more than 270 days at the time of receipt by Items with a shelf life of less than 100 days will be destroyed by Unless otherwise agreed in writing with

1. Terms and conditions items on pallets

Preferably, as many of the same EANs as possible are packed together on a pallet.

If a Mono pallet contains Items that are not in a Box, stack the pallet so that the Article’s barcode is visible without stacking the Articles.

2. Cardboard transport packaging

Cardboard transport packaging should consist of recycled cardboard whenever possible. Use staples or hard plastic ties as the closure of cardboard boxes as little as possible. Use as few adhesives or other additives as possible that hinder the reprocessing of packaging. Coatings or material layers that hinder reprocessing are not desirable unless they are absolutely indispensable for the protection of the Article.

3. Packing pallets

The packed pallet should meet the following requirements:

  • Use transparent plastic film (preferred packaging).
  • Make sure the plastic film is around all boxes, up to the top of the boxes on top.
  • Make sure the plastic film is partially around the pallet. This will prevent the boxes from sliding off the pallet.
  • The boxes must be stacked straight.
  • The boxes should not protrude beyond the dimensions of the pallet.
  • Make sure there is no transparent tape or film over the shipping labels.

Combined unloading for BFC site 1 and BFC site 2

The Supplier must deliver Load Carriers for different premises (sites) separately at all times, so that they can be unloaded separately for each part of the premises. If a carrier is used, the Supplier shall provide this information to the carrier.

In the event that the carrier has loads for both BFC site 1 and BFC site 2, the load for BFC site 2 must be unloaded first. Upon arrival at the doorman of the Fulfilment Center, the driver will be assigned two dock numbers at the doorman in this case.

The order of loading and unloading is important here. Shipments with BFC Site 1 as their destination should be loaded first at the Supplier and unloaded second.