Add or change image per item

Read everything about adding and/or changing images per item on this page.

Images can be uploaded in two ways.

  1. Via the FTP
  2. Via the Supplier Portal

FTP

Product must have the EAN code first and then the file type. Example: 0000123456789.jpg

Supplier Portal

Must comply with the following standard criteria.

1. Go to your offer and select the article whose image you want to change

In the Supplier Portal, click on ‘Articles’ at the top and then choose ‘My Articles’. Select the article whose images you want to add and/or change. Then click on ‘Edit product information’ or on the right side on ‘View article’.

2. Add images

Does the article not have images yet? You can add these under ‘Upload images’.

2.1 Add images from your own file/folder:
Click on ‘Upload your images’ and choose the images from your own file.

2.2 Add URLs of images:
Do you have URLs of your product images? Then choose ‘Add image via URL’.

3. Select the appearance of the images

Then enter the most appropriate appearance for each image. In this way, the system automatically puts the images in the right order. This order is determined on the basis of quality and Customer data. Do you have several images with the same appearance? That is possible. You can choose the same appearance several times. All unique images will be placed online. Click on ‘Save changes’ to add the images.

4. Changing or taking images offline

If you want to change the appearance because it is incorrect, you can select and save a new appearance at any time. If an image is completely incorrect, or you have added the same appearance but better quality, you can take the bad photo offline by clicking on the recycle bin. Click on ‘Save changes’.

5. Your offline images

If you want to change the appearance because it is incorrect, you can select and save a new appearance at any time. If an image is completely incorrect, or you have added the same appearance but better quality, you can take the bad photo offline by clicking on the recycle bin. Click on ‘Save changes’.

6. And then... please wait!

The additions or changes are processed within 8 hours and are then visible via bol.com.

Images must comply with a number of specifications:

  • The file size is a minimum of 30 KB and a maximum of 10 MB.
  • The image must be a minimum of 500×500 pixels and a maximum of 6000×6000 pixels. White spaces in images do not count towards the set minimum and maximum pixels.
  • The zoom function, which makes details of an article visible, works with images with a minimum size of 1200×1200 pixels.
  • Preference for a white background.
  • CMYK colours are not accepted.

If the images do not comply with the minimum or maximum sizes specified above, an error message will be displayed. In addition, each image undergoes a number of optimisations before appearing on the platform. These optimisations are:

  • White spaces are automatically trimmed.
  • The quality is optimised for the platform. This limits the loading time and the Customer experiences a high speed when loading pages. This may affect colour fidelity and the sharpness of the images.
  • If a duplicate image is detected, this image will not be loaded. A duplicate is an exact copy.

Appearance of images

Always use the most appropriate appearance for each image. Do you have several images with the same appearance? That is possible. Based on the type of appearance and the quality of your images, we determine the best order in the web shop.

And good news! This can result in better conversion of your articles.